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Answer

I bought Clacky before. Do I have to pay again?

No. If you bought Clacky before, you don’t pay again: your licence keeps working with every update, Clacky 2.7 and later included.

Older keys keep the Macs they came with, so a key bought before 28 October 2026 keeps its 2 Macs, as it did before. Since that date, new buyers get one licence for 1 Mac.

A note under the MacBook notch after an update: Updated to 2.7, something new to show you, with a What’s new button.

What happens to your purchase

Whatever you bought, nothing is taken away.

What you boughtWhat happens now
A one-time licence, at the early price or as LifetimeKeeps working, with every update, on the Macs it came with
An older monthly or yearly planCarries on as it was. Manage or cancel it in Polar's customer portal
A licence bought since 28 October 2026$4.99 once, for 1 Mac, with every update

Get your old licence onto the latest Clacky

Your key stays activated through updates, so most people have nothing to do.

  1. Update Clacky: choose Check for Updates… in the menu-bar menu, or download the latest version from clacky.app.
  2. Open Settings → Licence. It should say “Clacky is activated”.
  3. On a new Mac, paste your key in Settings → Licence and click Activate.
  4. Lost your key? Sign in to Polar’s customer portal with the email you bought with.

What updates bring

Every update is included in what you already paid. Updates download in the background and install when you’ve been away and nothing is recording, shared or in a call. After an update, a small note under the notch says Clacky was updated, with a What’s new button.

See how Clacky updates and the changelog for what each version added.

If you are on an older monthly or yearly plan

Your plan carries on as it was. You manage or cancel it in Polar’s customer portal. If you cancel, Clacky keeps working until the end of what you paid for. Questions about your plan? Email hello@clacky.app.

If Clacky asks you to buy again

If Clacky asks you to buy even though you bought it, it has probably lost the key on this Mac, for example after a reinstall or on a new Mac. Click I have a key, paste your key and click Activate. If that doesn’t work, write to Boop Support inside Clacky or email hello@clacky.app, and Justinas will sort it out.

Questions

Do I get the new features without paying again?

Yes. Every update is included in what you already paid.

Does my older key still work on two Macs?

Yes. Keys bought earlier keep the Macs they came with.

I’m on a monthly plan. Do I have to switch?

No. Your plan carries on as it was. Email hello@clacky.app if you want to talk about it.

I lost my old licence key. Where is it?

In your receipt email from Polar, or in Polar’s customer portal when you sign in with the email you bought with.

Facts checked on 5 November 2026.

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